Soy Candle Q & A's- You may have some questions or concerns about our Soybean Candles or how to properly take care of your Soybean Candles. You can find all of these answers and more on our Benefits Of Soy Page or Our Candle Burning Tips page.
Soy Bath & Body Q&A's - You may have questions regarding our Soy bath & body products. We offer a page that will explain how our natural soy products promote and rejuvinate your skin. You may find the answers your looking for by going to Soy Bath & Body.
Do you offer wholesaling, private labeling, and Dropshipping?
Yes, we do offer wholesaling. Refer to our wholesale page to read more about our wholesaling. We do offer Private labeling FREE of charge along with your companies logo in our wholesale catalog, you have the option to choose which is best for your company when you place an order. Our Dropshipping program is simple, after you Fill out our Contact us Form with your request along with the url of your website, we will send you a e-mail with a userid and a password in order to enter our dropship site.
What Types Of Payments Do You Accept? We accept Master Card, Visa, Discover, Paypal, Money Orders and personal checks for your payment convenience. All Processed through a secure server.
Do You have A Return Policy?- We take all the necessary steps to ensure that your package arrives safely and intact. If your shipment arrives damaged, please email us and we will provide you with a link to U.P.S. or USPS where you can file your claim.
Please notify us when you receive the claim number by emailing us Contact Us Form. In the case that you receive a defective product please call or email us and we will provide you with the necessary actions. Proof of purchase is required for replacement or credit. We do not accept returns on bath and body products. It is the responsiblity of the customer to pay for shipping on orders that are being returned.
Privacy Policy
At Romance By Shirlee you can be rest assured that your name, address, and email is kept confidential. When you place a order with our company it is a 100% secure transaction, no personal data is ever stored. Our site is spam free!
Do you charge sales tax?Yes,Items shipped to Michigan are charged a 6% sales tax.
How Long Does It Take To Receive My Order? At Romance By Shirlee Our Soy candles & our Soy bath & body products are all hand poured at the time your order is placed so that you receive the best fragranced candles, and Bath & Body Products. Your poducts will arrive to you freshly made! Candles must set before shipping, so most candle orders will ship in 3-10 business days. There are certain occasions it may take a few extra days! Orders placed during the fall & holiday season we are extremely busy with large orders. You will find several shipping options available to you.
Do You Offer A Store Catalog? No, at this time we do not offer a catalog. You may purchase all of your products using our on-line catalog. We do however offer our Free newsletter that offers specials and new products! If Interested Please Sign Up Here for our Newsletter.
Do You Ship Orders Internationally?At this time we ship to the U.S. and Canada. If you have an international order request, please contact us and we will be happy to help you in any way possible.
What Types Of Wicks Do You Use?We only offer the finest wicks on the net! We use nothing but the best (Natural Cotton) no lead!
